配送ポリシー

ORDER PROCESSING:

Please allow 2-3 Business Days to process your order. Expect an confirmation email within 24 hours, and shipping email within 3 Business Days to let you know your order is on the way!

Shipping Times

Standard (5 to 12 Business Days)	$15 AUD
Express DHL (3 to 7 Business Days)	$30 AUD

 

These are average shipping times, which are not subject to unexpected delays or customs. Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. MOON MODS is not responsible for these
charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at watchbuildersco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at watchbuildersco@gmail.com